Bizzo Privacy Policy

We at Bizzo Casino are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store and protect the information you share with us when you register, log in or play at Bizzo Casino, including through our website and mobile applications. By creating an account and using the Bizzo casino online platform, you consent to the practices described below.

Who We Are

Our casino is owned and operated by Starsten Ltd., a company incorporated under the laws of the British Virgin Islands, with its registered address at Quijano Chambers, P.O. Box 3159, Road Town, Tortola, British Virgin Islands, Company Number 2174149. We operate under Kahnawake Gaming Commission licence No. 01056. As the data controller, we are responsible for determining how and why your personal information is processed when you use casino Bizzo services.

Information We Collect

When you register for a Bizzo login, deposit funds, place bets or contact our support team, we collect a range of personal data necessary to provide our services and comply with our legal obligations.

• We collect identification details such as your full name, date of birth, nationality and residential address.
• We gather contact information, including your email address and phone number, used for account verification and communication.
• We record financial data, such as deposit and withdrawal history, payment method details and transaction amounts.
• We track your gaming activity, including games played, bets placed, wagering history and bonus usage across our platform.
• We collect technical data such as your IP address, device type, browser information and log-in timestamps whenever you access the Bizzo casino app or website.
• We may request identity documents, proof of address and payment verification during our Know Your Customer (KYC) checks.

How We Use Your Information

We use your personal data for legitimate business purposes connected to operating our online casino Bizzo platform and meeting our regulatory obligations.

• We use your data to create and manage your account, including processing your bizzo casino login and authenticating your identity.
• We process deposits and withdrawals, verify payment methods and prevent fraudulent transactions.
• We use your information to administer our loyalty program, VIP levels, and to deliver bonus offers such as the Bizzo casino no deposit bonus and other promotions you qualify for.
• We analyse your activity to detect underage or self-excluded players and to support responsible gambling measures.
• We communicate with you regarding account updates, promotions, and important notices about our services.
• We use aggregated and anonymised data to improve our games, website performance and customer experience across desktop, mobile and our downloadable app.

Cookies and Tracking Technologies

We use cookies and similar technologies on our website to remember your preferences, keep you logged in, and analyse how you interact with our platform. Cookies allow us to recognise returning players, streamline your bizzo login process, and tailor promotional content, including bonus codes and offers, to your interests. You may adjust your browser settings to limit or block cookies, though doing so may affect certain features of our site.

Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties where necessary to operate our services.

• We share data with payment providers and financial institutions to process deposits and withdrawals, including bank transfers, e-wallets and cryptocurrency transactions via CoinsPaid.
• We share information with our licensed game providers, including Pragmatic Play, Evolution, NetEnt and others, to deliver a seamless bizzo casino live and slot gaming experience.
• We disclose data to regulatory authorities, including the Kahnawake Gaming Commission, when legally required.
• We may share information with fraud prevention, anti-money laundering and identity verification services to comply with our KYC obligations.
• We work with marketing and analytics partners to understand player behaviour and improve the online casino Bizzo experience, always in accordance with applicable data protection laws.

Data Security

We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, loss or misuse. Our systems use encryption for sensitive transactions, and access to your data is restricted to authorised personnel who require it to perform their duties. While we take data security seriously, no method of transmission over the internet is entirely secure, and we encourage you to safeguard your own login credentials.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal, tax, and regulatory record-keeping obligations. Accounts that remain dormant for twelve consecutive months may incur a monthly administrative fee, and data associated with closed accounts is retained in accordance with our licensing requirements before secure deletion.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, and we are committed to respecting them.

• You may request access to the personal data we hold about you.
• You may ask us to correct inaccurate or incomplete information.
• You may request that we delete your data, subject to our legal and regulatory retention obligations.
• You may object to certain types of processing, including direct marketing communications.
• You may request a copy of your data in a portable format where technically feasible.

To exercise any of these rights, you can contact our support team, and we will respond within a reasonable timeframe in accordance with applicable law.

International Data Transfers

As we serve players internationally, your data may be processed and stored in countries outside your country of residence, including jurisdictions where our servers, payment processors or game providers operate. We take appropriate steps to ensure that any such transfers comply with applicable data protection standards.

Restricted Territories

Please note that we do not accept registrations from a number of restricted jurisdictions, including but not limited to the United States, the United Kingdom, France and its overseas territories, and several other listed countries. If your country is not available on our registration form, you are not permitted to open an account, and attempting to bypass this restriction by selecting another country will result in confiscated winnings and permanent account closure.

Children's Privacy

Our services are strictly intended for individuals who have reached the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be closed immediately, with funds handled in accordance with our terms.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of the Bizzo casino app or website after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or wish to exercise your privacy rights, please contact us at support@Bizzo Casino.com. For complaints, you may reach our dedicated team at complaints@Bizzo Casino.com. Our live chat support is also available 24/7 to assist you with any privacy-related concerns.